F.A.Q & Contact Information
Our Products
DO YOU ONLY SELL MAKTAB RELATED PRODUCTS?
We are looking to grow our range of products and are always on the lookout for the best deals for our customers. If there is something you are looking for and can’t find it on our website, please get in touch.
DO YOU ALLOW RETURNS OF PRODUCTS?
Yes, we accept returns within 30 days of purchase with a valid proof of purchase and in its original condition.
DO YOU OFFER DISCOUNTS FOR BULK ORDERS?
Yes, absolutely! We offer a 30% discount on all orders over $300 for Educational Books and the discount is automatically applied so you can shop with ease!
DO YOU SHIP TO US OR CAN WE COLLECT THE ORDER?
We have multiple options available for order delivery and pick up. You can select the options that best suits you on the cart and checkout pages.
HOW DO I ORDER FOR AN INSTITUTE?
If you are looking to place a bulk order, please use the the following page to make the order experience smoother for you. https://hayaat.ca/bulk-order
DO YOU OFFER SUPPORT ON HOW BEST TO USE THE BOOKS?
Yes, we are here to assist you and share ideas on how to set up your classes and curriculum using the resourses provided by An Nasihah Publications.
My Account
WHERE CAN I FIND MY INVOICES?
You may find your invoices under the ‘Orders’ section of your account. You will be able to download a PDF invoice once the order is marked as completed.
CAN I UPDATE MY SHIPPING ADDRESS?
Yes, you can chnage your shipping address for future orders under the ‘Address’ section on your account.
CAN I UPDATE MY EMAIL AND PASSWORD?
You can update the email and password for an account by visiting the ‘Account details’ section on the My Account page.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit and debit cards and also bank transfer. Please note, orders will only be shipped out once payment has been received.